Westwood 1988 Pty Ltd ABN 78 151 098 752 Trading as Dash Social (Dash Social, We, Our, Us and other similar terms) takes all reasonable steps to implement processes and procedures for the responsible management of personal information.
3.1 Collection of personal information
We collect personal information:
The type of personal information We collect includes Your name, telephone number, website, email address, company, relevant Facebook data, IP Addresses and any additional information You provide to Us.
Where You contact Us on behalf of Your employer, the information You provide often contains information about Your employment, position and employers contact details. In those circumstances certain employment information is collected.
Information will only be collected directly from You unless You authorise another person to provide the information.
3.2 Device Information and cookies
When You visit our website, We may collect certain information about Your device, including details about Your Web browser, IP address, time zone, and some of the cookies that are installed on Your device. Additionally, as You browse, We collect information about the individual Web pages, products and services You view, what Websites or search terms referred You, and information about how You interact with Us online.
We collect device information using the following technologies:
Please note that We do not alter our Websites’ data collection and use practices when We see a Do Not Track signal from Your browser.
Through Our use of Google Analytics, the information generated by the cookie about Your use of the website (including Your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating Your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
5.1 General Use
We use personal information collected as part of Our business operations which are primarily associated with the development and sale of a digital marketing software solution. Examples of when Your information may be used include:
5.2 Direct Marketing
From time to time we undertake direct marketing campaigns targeted at the contacts in our database who have consented to receive this type of communication from us.
Upon Your request and after satisfying ourselves of Your identity, We will provide access to the personal information We hold about You except in certain prescribed circumstances. These include, where:
We take reasonable steps to ensure the personal information We collect, use and disclose is accurate, complete and up-to-date. You have a right to correct incorrect information at any time and may do so by contacting Us using the details provided below.
If You become aware Your information is no longer accurate, complete or up-to-date please contact Us.
We may disclose personal information to:
Finally, We may also share Your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information We receive, or to otherwise protect Our rights.
We may interact with You anonymously or through the use of pseudonyms if You have questions general in nature. However, You are required to provide true and accurate details when requesting the supply of products or provision of services. You agree to provide accurate information if so required.
We take commercially reasonable steps to protect the personal information We hold from misuse, loss and unauthorised access, modification or disclosure. We do this by:
If We hold personal information about You, and We do not need that information for any purpose, We will take reasonable steps to destroy or de-identify that information, in accordance with the APPs and the European Union General Data Protection Regulation (GDPR), unless We are prevented from doing so by law.
Under Australian law, financial records, such as those relating to financial transactions, must be retained for 7 years after the transactions associated with those records are completed.
We envisage Your personal information will be deleted or de-identified within ten (10) years, if it is no longer reasonably required.
You may make a request to Us in writing to remove Your personal information and, where permitted, We will do so in accordance with the APPs and the GDPR.
Additional rights under GDPR
If You are an EU resident or citizen, You have the right to access the personal information We hold about You and to ask that Your personal information be corrected, updated, or deleted. You may also object to the processing of Your personal information.
Dash Social is a customer service-oriented business. Therefore, if You have a complaint about Our collection or use of personal information pertaining to You, then We would ask You to contact Us. Our Privacy Officer can be contacted via the information provided below.
If after investigating Your complaint and reporting to You our findings, You are still not satisfied then We ask You to consult:
The Office of the Australian Information Commissioner
GPO Box 5218
Sydney, NSW 2001
Telephone: 1300 363 992
Alternatively, if You are an EU resident or citizen You may contact Your local supervisory authority.
For more information about our privacy practices, if You have questions, or if You would like to make a complaint, please contact Us using the details provided below:
Address enquiries to: Dash Social Privacy Officer
Telephone: 0438 370 369